Terms & Conditions For Users
1.2"Website" refers to eSimsar.com.
1.4You may not use the Website and may not accept these Terms if (a) you are not of eighteen (18) years of age, or (b) you are a person who is either barred or otherwise legally prohibited from receiving or using the Website under the laws of the country in which you are a resident or from which you access or use the Website.
1.5These Terms are effective between you and us as of the date you accept these Terms, and you do so by default through the use of the Website.
2. Use license & restrictions
2.1Permission is granted to temporarily download copies of the materials (information or software) on the Website for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not:
- modify or copy the materials;
- use the materials for any commercial purpose, or for any public display (commercial or non-commercial);
- attempt to decompile or reverse engineer any software contained on the Website;
- remove any copyright or other proprietary notations from the materials; or
- transfer the materials to another person or "mirror" the materials on any other server.
2.2In accessing or using our Website you irrevocably agree and undertake to ensure that you will not:
- use any automated device, software process or means to access, retrieve, scrape, or index our Website or any content on our Website;
- use any device, software, process or means to interfere or attempt to interfere with the proper working on our Website;
- undertake any action that will impose a burden or make excessive traffic demands on our infrastructure that we deem, in our sole discretion to be unreasonable or disproportionate Website usage;
- use or index any content or data on our Website for purposes of:
- constructing or populating a searchable database of properties,
- building a database of property information; or
- competing with us in any manner that we have not specifically authorised;
- transmit spam, chain letters, contents, junk email, surveys, or other mass messaging, whether commercial in nature or not;
- use our Website or any content from our Website in any manner which we in our sole discretion determine as not reasonable and/or not for the purpose which it is made available;
- violate the rights of any person, including copyright, trade secret, privacy right, or any other intellectual property or proprietary right;
- pose as any person or entity or attempt to solicit money, passwords or personal information from any person;
- act in violation of any such terms or other condition posed by us or any applicable law;
- reproduce, republish, retransmit, modify, adapt, distribute, translate, create derivative works or adaptation of, publicly display, sell, trade, or in any way exploit our Website or any content on our Website, except as expressly authorised by us; or
- transmit or attempt to transmit any computer viruses, worms, defects or other items of a destructive manner.
2.3We reserve the right to exercise whatever means we deem necessary to prevent unauthorised access to our use of the Website, including but not limited to, instituting technological barriers, or reporting your conduct to any person or entity.
2.4This license shall automatically terminate if you violate any of these restrictions and may be terminated by us at any time. Upon terminating your viewing of these materials or upon the termination of this license, you must destroy any downloaded materials in your possession whether in electronic or printed format.
3. Your responsibilities
3.1We are not an estate agency and we provide a service whereby agents may market and you may view property details (“Details”) together with other content hosted and developed by us. Agents and third parties are responsible for preparing the Details and fielding enquiries directly from you. We do not get involved in any communications between you and agents and we do not participate in any part of the transaction.
3.2Details are hosted by us in good faith but are produced directly by agents and/or third parties and have not been verified by us. You are responsible for making your own enquiries and we provide no guarantee and accept no responsibility for the accuracy or completeness of any information contained within the Details.
3.3You are responsible for checking, confirming and satisfying yourself as to the accuracy of any Details.
3.4You are responsible for instructing a surveyor and/or obtaining legal advice before committing to any purchase.
3.5You are responsible for ensuring that you act in good faith towards any other parties.
4.1In no event will we be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption) arising out of the use or inability to use the materials on the Website, even if one of our authorised representatives has been notified orally or in writing of the possibility of such damage.
4.2We will not be liable for any loss or damage arising under or in connection with:
- any failures due to software or internet errors or unavailability, or any other circumstances beyond our reasonable control;
- any loss of your password or account if caused by a breakdown, error, loss of power or otherwise cause by or to your computer system and/or your account;
- the use of, or inability to use, our Website;
- the reliance on any content or information displayed on our Website;
- any direct, consequential, special or punitive loss, damage, costs and expenses;
- loss of profit;
- loss of business;
- loss of reputation;
- depletion of goodwill; or
- loss of, damage to or corruption of data.
4.3Unless we otherwise expressly agree in writing, you agree not to use our Website for any commercial or business purposes.
4.4We will not be liable for any loss or damage caused by a virus, distributed denial of service attack or other technological harmful material that may infect your computer equipment, computer programmes, data or other proprietary material due to your use of our Website or to your downloading of any content on it, or any website linked to it.
4.5If you enquire about a property on this Website, you acknowledge and agree that your details will be sent by email directly to the agent, estate agent, landlord, developer marketing the property or properties you are enquiring about. We do not accept any liability for any subsequent communications that you receive directly from that estate agent, landlord or developer and/or any third party.
5. Revisions and errata
The materials appearing on the Website could include technical, typographical, or photographic errors. We do not warrant that any of the materials on its Website are accurate, complete, or current. We may make changes to the materials contained on the Website at any time without notice.
6. Availability of website
We strive to ensure that our Website and the services are available to you at all times but cannot guarantee that either the Website or the services will operate continuously, without interruptions or be fault free. On occasion, necessary maintenance or upgrade work requires us to make the Website and the services unavailable without notice, but we aim to keep downtime to a minimum. We accept no liability for any interruption or loss of service. We reserve the absolute right to alter, suspend or discontinue any part of our Website or the services, including your access to it.
7. Links & third parties
Our Website may contain links, hyperlinks and pointers to third party products, services and/or websites that are not affiliated with Us. We have no control over the products, services or websites of these third parties and We do not guarantee or take responsibility for them. Our Website may also contain advertising from third parties and we are not responsible, nor do we make any warranties or representations for any misleading or inaccurate advertisements which are the sole responsibility of the advertiser.
Any links or advertisements on our Website should not be taken as an endorsement by us of any kind. Furthermore, our Website contains data provided by third parties and we accept no responsibility, nor do we make any warranties or representations for any inaccuracies in this material. You agree to release us from any claims or disputes of any kind arising from or in any way connected to such disputes with third parties.
By using the Website, you grant us an irrevocable, world-wide, royalty free license to commercialse, copy, license to other persons, use and adapt for any purpose any material you generate or submit to make use of the Website.
We do not warrant that the content, links, or sub-domains contained on, or associate with our Website will be available and accessible to you at all times. Information on our publications, posts, inserts, information, content should not be regarded as a substitute for professional legal, financial or real estate advice.
9.2We may at any time, without liability to you, remove, alter or disable access to any or all of your Contributions in our sole discretion without prior notice to you. Without limiting the previous sentence, we may remove or disable access to any or all of your Contributions if we consider that:
- those Contributions are in breach of any law or regulation;
- those Contributions infringe the intellectual property rights of any third party;
- it is required to do so by a regulatory body or any relevant authority pursuant to an interim or final take-down notice;
- those Contributions;
- misleading or deceptive;
- inappropriate having regard to the purpose of our Website;
- likely to cause offence;
- materially incorrect;
- otherwise unlawful and/or against the customs or norms of the region in which this Website is referred too; or
- corrupted, due to the presence of a virus or other disabling code.
9.3To the extent that any Contributions are proprietary in nature, you grant us a worldwide, non-exclusive, royalty-free, perpetual, transferable and irrevocable license to use, reproduce, modify, adapt, translate, distribute, publish, create derivative works from and display and publicly perform your Contributions throughout the world in any medium, whether currently in existence or not.
9.4You also grant each user of our Website the right to use your name or the name you submit with the Contribution, and, the right to represent and warrant that:
- you own and control all of the rights to the Contributions; or
- you have the lawful right including all necessary licences, rights, consents and permissions to use and authorise us to display the Contributions.
9.5For any Contributions that you may retain moral rights in, you declare that:
- you do not require that any personally identifying information be used in connection with the Contribution, or any derivative work, upgrade or update of the Contribution; and
- You understand that when accessing our Website you may be exposed to the Contributions of other users of our Website. You acknowledge and agree that we do not have control of and are not responsible nor do we warrant the veracity of these other Contributions.
9.6You represent and warrant that:
- you have the lawful right including all necessary licenses, rights, consents and permissions to use and authorise us to display your Contributions;
- you will not make any Contributions that infringe the intellectual property rights of any third party, and you agree to pay all royalties, fees or other monies payable by reason of any Contributions made by you; and
- you will not make any Contributions that:
- are misleading;
- are deceptive;
- are materially incorrect;
- are likely to cause offence;
- directly or indirectly involve the advertising or marketing of any products or services;
- are obscene, including pornographic, hateful, racially or ethnically offensive material;
- are defamatory;
- are otherwise unlawful or encourage unlawful conduct; or
- are otherwise inappropriate having regard to the purpose of our Website.
10. Intellectual property
10.1Unless otherwise expressly stated, all contents of the Website are copyrights, trademarks, trade dress and/or other intellectual property owned, controlled or licensed by us, or one of our affiliates or by third parties who have licensed their materials to us and are protected by the applicable laws.
10.2We, together with our suppliers and licensors expressly reserve all intellectual property rights in all text, programs, products, processes, technology, content and other materials, which appear on this Website. Access to this Website does not confer and shall not be considered as conferring upon anyone any license under any of our or any third party's intellectual property rights. Any use of this Website or its contents, including copying or storing it or them in whole or part, other than for your own personal, non-commercial use, is prohibited without our permission. You may not modify, distribute or re-post anything on this Website for any purpose.
10.3Our names and logos and all related product and service names, design marks and slogans are the trademarks or service marks of us or our licensors. No trademark or service mark license is granted in connection with the materials contained on this Website.
10.4Access to this Website does not authorise anyone to use any name, logo or mark in any manner whatsoever.
11. electronic communications
11.1When you use the Website or send emails to us, you are communicating with us electronically. You consent to receive electronically any communications related to your use of this Website. We will communicate with you by email or by posting notices on this Website. You agree that all agreements, notices, disclosures and other communications that are provided to you electronically satisfy any legal requirement that such communications be in writing. All notices from us intended for receipt by you shall be deemed delivered and effective when sent to the email address you provide on the Website for your account.
12.1You agree to indemnify and hold us and our affiliates (and our officers, agents, partners and employees) against any and all loss, liability, claim or demand, including reasonable attorney’s fees, arising out of, or in connection with your use of and access to our Website or making Contributions not in accordance with the Terms.
The materials on our Website are provided on an "as is" and “as available” basis and we make no warranties, expressed or implied, and hereby disclaim and negate all other warranties, including without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights. Further, we do not warrant or make any representation concerning the accuracy, likely results, or reliability of the use of the materials on the Website or otherwise relating to such materials or on any site linked to this Website.
14. Monitoring and recording telephone calls
Real estate broker and developer clients who have subscribed to our call tracking service have elected to have their call enquires generated through the Website. Such calls may be tracked and recorded for training and customer service assessment purposes. You consent in advance to any such recording. We will remind you of our recording before each phone conversation.
15. Governing law
15.2If any term of the Agreement is or may become for any reason invalid or unenforceable at law, the validity and enforceability of the remainder will not be affected.
16. CONTACT US
16.1Esimsar.com subscribers are licensed real estate brokers, developers and hotel apartment providers. Our advertisers are contractually obligated to only list properties that are available for sale or lease with the proper authority from the owner and all other required governing bodies. Properties listed on Esimsar.com should be a fair and accurate portrayal of the property itself and the proposed transaction. To report any suspected fraudulent or misleading property postings on our site please send us an email with the details to firstname.lastname@example.org
Terms & Conditions For Agents & Advertisers
1.1In these Member Terms and Conditions the following terms shall have the following meaning:
“we", "our", "us", “eSimsar.com” means El Baheth Al Maloomati Co. and its subsidiaries,
employees, officers, agents, affiliates or assigned parties.
"you", "your" or "the Client" means you, who is either a licensed real estate broker (i.e. an
agent); a licensed real estate brokerage firm, developer and hotel apartment provider and a
user of the Service.
"you", "your" or "the Client" means you, who is either a licensed real estate broker (i.e. an
agent); a licensed real estate brokerage firm, developer and hotel apartment provider and a
user of the Service.
“Content” means any and all content, listing details and materials including property details
and any intellectual property rights (including but not limited to trademarks, trade names, and
logos), moral rights and or similar rights supplied or made available by, on behalf or on the
instruction of you to us on the Website.
“Contract” means the Subscription Order (as defined below) and these Member Terms and
“Fee” means the amount due to us by you under the Subscription Order.
“Membership” means your entitlement to the Services (under a Contract) subject to these
"Service" includes but is not limited to any of the following services for a Member or a
combination thereof depending on the membership package chosen in the Subscription
- a process that will facilitate your uploading and managing your own properties’
listings and property developments;
- brand booster for agents who want to increase their brand exposure to all buyers and
sellers by having their logo presented on all their properties’ listings on the search
results pages and on all properties’ listings sent by e-mail alerts;
- online banner advertising and banner ad impressions that appear on our Website on
a Share of Voice (SOV) and/or Cost Per Impression (CPM) basis;
- micro-website and advertising banner creative development services;
- having your properties signified as "Featured and/or Premium" on our Website to
improve their ranking for added exposure;
- having your properties rotated through the top position(s) via our "Smart Ads"
- a process which facilitates having your phone call leads tracked and recorded via our
"Call Tracking" product;
- the process of having your properties and company profile appear on affiliated print
publications such as "Prestige Magazine";
- inclusion of your properties in e-mail alerts;
- your agency details and logo listed in the ‘Find an Agent’ section;
- website and banner design services; and
- email marketing campaigns.
“Subscription Order” means, as the case may be:
- if you are contracting online, the online subscription confirmation and the confirmation
- the hard copy order form you receive from us,
that you complete indicating the Service you request us to provide.
"Website" means sarouty.com.
2.1The Contract shall be between us and you. You acknowledge and agree that you have read,
understood and agree to all the terms of the Contract when submitting the Subscription Order
- by pressing the “Confirm Order” button when submitting an online Subscription Order;
- by signing a hard copy Subscription Order.
2.2If you are entering into the Contract on behalf of a company or any other legal person you
warrant and represent you are authorised to enter into the Contract.
2.3We reserve the right to reject any Subscription Order to provide any Service at our absolute
discretion including but not limited to where we believe any of the following;
- you are not providing the services of a licensed real estate broker, developer or hotel
apartment providers; or
- that the quality of the Content is not or will not be of a professional standard
commensurate with that we require of our members.
2.4In the event of any conflict between these Member Terms and Conditions and the
Subscription Order, these Member Terms and Conditions shall prevail.
2.5The Contract is between us and you only and does not extend to cover any company or other
legal person affiliated to you (including a subsidiary). No other company or legal person may
use the Services under this Contract and must enter into a separate Contract with us.
2.6If you wish to use a third party real estate CRM service solution provider to publish data on
the Website using an XML feed with us, that third party must be on eSimsar’s pre-approved
list of CRM providers, which list can be obtained by contacting support@eSimsar.com (such
eSimsar pre-approved CRM providers being a “CRM Provider”). The third-party CRM
solution provider must expressly agree and comply to all terms and conditions as set forth by
us for CRM Providers for use of such a feed. Any failure to comply with or breach of the
terms and conditions for CRM Providers could result in a suspension of such feed, to be
determined within our discretion. It is your responsibility to ensure that your CRM Provider is
in compliance with all the terms of that agreement. A CRM Provider who provides any CRM
services will be deemed to have acknowledged and accepted the terms and conditions on our
website for CRM Providers.
2.7These Terms and Conditions are effective between you and us as of the date of you
accepting these Terms and Conditions. For existing users, acceptance is made by continuing
to use the website, after each update.
3. YOUR OBLIGATIONS
3.1You warrant and represent that you will:
- not act as a consumer in relation to the Membership;
- only advertise properties that are currently available for purchase or lease within the
Kingdom of Saudi Arabia or countries permitted by your Subscription Order;
- be the holder of a current license as a real estate broker, hotel apartment provider or
real estate developer in the Kingdom of Saudi Arabia or country or any further region,
emirate, providence, state or otherwise, to which your use of the Service relates, in
accordance with the laws, rules, and regulations you are subject to;
- ensure that material you generate through use of the Service is not unlawful or for an
improper purpose, including information that is defamatory, misleading or deceptive,
in breach of copyright or would otherwise expose us to any liability, legal proceedings
or other sanction;
- ensure that you do not make, arrange or authorise the insertion of any reference to us
or our Website in any document (including promotional or merchandising material) or
on any website other than our Website, without our prior written consent;
- abide by any applicable rules and regulations related to electronic transactions and
- comply with any guidelines and codes issued by any relevant authority (federal, local,
regional, territorial, free zones, municipal, ministries and government) concerned with
real estate or having jurisdiction over you, us, the Services or the subject matter of
- in your use of the Service, comply with all applicable laws;
- not be defamatory or infringe any copyright, trademark or other intellectual property
rights or rights of any third party whatsoever;
- be responsible for the integrity of the Content and ensure that it is in all respects true,
complete and accurate to the best of your knowledge and belief. You will promptly
update or correct Content on becoming aware of any errors or inaccuracies and will
provide such assistance as we will reasonably require to identify and remedy any
unauthorized use of Content;
- within seventy two (72) hours of (i) a property going “under offer”, (ii) a sale or leasing
contract being entered into in respect of a property, or (ii) the property being taken off
the market (whichever occurs first), you will either:
- alter the status of the property details in the upload provided to us so that it
may be displayed as “under offer” "sold" or “let” (as appropriate) on the
- you will remove the property from the upload provided to us so that it is no
longer displayed on the Website;
- have the authority to market the properties in the Content, and the properties listed by
you in the Content are only listed (including any associated offices in your real estate
- hold all necessary authorities, consents and licenses necessary to use, display,
reproduce, publish the Content and you have authority to grant and you hereby grant
us a license of the Content on the terms set out in clause 3.3(b);
- not use our name or any logos, trade or services marks of ours in a defamatory or
derogatory manner or in any way that might bring us or our directors or employees
into disrepute, nor will you misuse or deface (or allow to be misused or defaced) any
of the Services provided to you;
- provide a contactable telephone number. Where a trackable telephone number has
been allocated to you, you will use this number to enable us to effectively monitor
buyers, renters, owners or any other party who has contacted you using the Service
and you will not take any action that would interfere with such monitoring, and you
agree that we and our suppliers may record all telephone calls for the purposes of
- ensure that only your authorized persons have access to the Services and that where
you provide Content you will only do so in a format compatible with any technical
specifications issued by us from time to time. You agree to use this format to display
details of the property only, as laid out, and not to use these areas to advertise
ancillary company information.
3.2 You must ensure that:
- Content submitted through the Service by you refers only to listing details of a
particular property and any reference to material other than listing details for a
property must receive our written approval prior to your submission;
- no other person, authorized or otherwise, makes use of your Membership; and
- you do not make any promotional or merchandising reference to us or our Website
without our prior express written permission.
3.3You acknowledge and agree that:
- you have read and agree to be bound by the terms of all legal notices posted on the
Website in relation to the Contract;
- by using the Service, you grant us an irrevocable, world-wide, royalty free license to
commercialize, reproduce, display, sell, publish, copy, license to other persons, use
and adapt for any purpose and otherwise use the Content or data or other information
derived therefrom for any purpose whatsoever (including entering into agreements
with third parties for the provision of the Content or data derived therefrom). This
license shall survive termination of the Contract. You agree that we will not be
required to, identify you as the source of the Content on the Website(s) or in any
other medium through which the Content or any derivative thereof is published or
- we are not under any obligation to monitor or censor the Content generated by you or
any such users of the Service that appears on our Website, however we reserve the
right to do so, in our absolute discretion, at any time and without notice to you, we
may remove, cause to be removed, amend or decline to display any Content on the
- we are not responsible for the Service's content or for any errors or omissions in any
property data provided by or on behalf of you and we make no warranty nor any
representations about the accuracy of the Service;
- you are responsible for updating your listings to follow the propertyfinder.ae image
guidelines. We reserve the right to penalize any images content we deem unfitting;
- systems or technological failure may impede or prevent access to all or any part of
the property data;
- you authorize us to use any pictures of you (or any of your agents that are employees
of your firm) on our Website, including but not limited to material defined as Content
pursuant to clause 1.1;
- you are responsible for and must pay the cost of all telecommunications and Internet
access charges incurred when using our Website, whether or not such access has
been arranged by us;
- you are responsible for the security and integrity of your data;
- you are responsible to obtain and possess any necessary permits to market and
publish listings on the Website. Upon request, you shall be obliged to provide certified
proof of any required permits; You hereby acknowledge that we hold no responsibility
on your obtaining and possessing any of the required permits for publishing and
marketing listings on the Website;
- you acknowledge that transmission of data over the Internet can be subject to errors
and delays. We will not be responsible for any such errors or delays;
- we will contact you from time to time to make you aware of opportunities, products
and services offered by us and our business partners. You authorize us to contact
you via email, SMS, MMS and other electronic media for that purpose unless you
explicitly request us not to contact you via these media; and
- we reserve the right to change, at any time, the rules, regulations, restrictions, or
procedures for any Content uploaded or submitted to us for uploading to the Website
(including but not limited to the type of Content or the amount of Content).
4. AGREEMENT TERM, SUSPENSION OR TERMINATION OF SERVICE
4.1Except as permitted by law, you may not terminate this Contract before the end of the
contracted term under any circumstances.
4.2This Contract shall have a term of twelve (12) months commencing from the start date
specified in Subscription Order (“Term”), unless stated otherwise in the Subscription Order or
terminated earlier in accordance with these Terms and Conditions..
4.3Immediately following the expiry of the Term, your contract will expire unless you renew your
Contract with us, in which case the terms and package may be subject to changes.
4.4We may terminate this Contract at any time for any reason provided that seven (7) days'
written notice has been provided to you. Should you continue to use the Service following
termination of the Contract, you shall remain liable for any and all costs incurred by you.
4.5Without limiting our other rights, we may immediately sanction you, or suspend or limit the
Service and/or temporarily remove details of any property, agent, or otherwise, uploaded by
you to our Website and/or terminate this Contract if:
- you fail to pay any fees or charges due to us by the due date, as stipulated in the
- you breach any part of your Contract and fail to rectify that breach within seven (7)
days of our giving notice requiring rectification;
- any material supplied by you is false, misleading, offensive, or against public policy;
- any material supplied by you is unlawful or violates any copyrights, trademarks, or
other rights of any third party;
- you have engaged in any unlawful actions while using or accessing our Services
and/or the Website. Such actions shall be subject to sanctions and limitations as
determined in our discretion.
- you enter into bankruptcy, liquidation, administration, receivership, a composition of
arrangement with your creditors, or appoint a receiver or manager over all or any part
of your assets or become or are deemed to become insolvent; or
- you die, or if you are in a partnership, the partnership is dissolved or an application to
dissolve the partnership is filed, or if you are a company, the company iswound up or
an application for winding up is filed.
4.6Where payment obligations under your Contract are still owed by you, the Service shall still
be provided, however limited, within our discretion, during the remainder of your Contract
4.7Termination of this Contract pursuant to this clause 4 does not relieve you of your obligations
and liabilities pursuant to the Contract, including but not limited to Clauses 5, 7, and 8, and we
reserve our right to enforce such obligations and liabilities in any event.
5. PACKAGES, FEES AND PAYMENT
5.1The Service will not be activated until full payment has been provided whether in cash, credit
card payments, or postdated cheques or other forms of payment as stipulated by Subscription
Order. You are liable for the costs incurred in this Contract from the “start date” which is
specified in the Subscription Order, or if no such date is specified from the date of
acceptance, the date we receive your confirmation of the Subscription Order.
5.2If you have elected to pay via credit card, then please note that the Service shall only become
activated once the first payment, or the sole payment (in the event of a lump sum payment)
has been received by us.
5.3In the event that any of the monthly credit card payments “bounces” and payment is not able
to be made to us , then we shall give you notice in writing of the “bounced” payment and
provide you until the end of that month to cure the “bounced” payment. At the expiry of the
month, in the event that the “bounced” payment is not cured, then we reserve the right to take
the necessary steps to secure such payment, in our own discretion, and in accordance with
5.4Please note that any cheque issued by you that "bounces" due to insufficient funds or is
rejected by the relevant financial institution for any other reason will incur a SAR1000
administration fee payable to us within seven (7) days and we reserve the right to charge you
our reasonable administration costs in dealing with any failed payments and/or costs in
relation to pursuing outstanding amounts (including legal fees and expenses).
5.5The current fees for the Service are specified in your Subscription Order. We offer a number
of different packages that vary in terms of price and services included. You may subscribe to
any of these packages but switching, or addition of special conditions to, packages is at our
sole discretion. If you wish to change package during your Subscription Order then we
reserve the right to amend any such terms in the Subscription Order including but not limited
to the fees. Please be advised that a package can only be reduced to the extent that the total
current fee for the Service that you have requested, is not reduced until the end of the current
Contract Term. This does not prohibit packages from being varied, so long as the total value
of the Services subject to the change being requested is not below the total current fee for the
Service being provided.
5.6In the event that the Government of the Kingdom of Saudi Arabia elects to charge value
added tax or other similar tax or duty (VAT) on the provision, sale or supply of any goods
and/or services which are the subject matter of these Terms, we reserve the right, at our sole
discretion, or if required by law, to add VAT at the appropriate rate for such goods and/ or
services to any invoices issued under or in connection with these Terms from the relevant
time and you acknowledge and accept that you shall pay and be solely liable for any such
VAT in addition to the purchase price for such goods and services.
5.7If your Membership has been suspended for any reason during the term of your Subscription
Order you will still be liable to pay any fee due to us regardless of you receiving the Service.
5.8If your Membership has been terminated for any reason during the term of your Subscription
Order, then you shall be bound to all payments due under the Subscription Order up to the
point of termination. Liability for further payments under the Subscription Order shall be
limited to a penalty payment in the amount of 50% of the outstanding balance of the
5.9We reserve the right to amend any terms in a Subscription Order, including package
components and fees, however such amendments will not apply during the Term of any
Contract entered into prior to the amendment. You are advised to print and retain a copy of
these Member Terms and Conditions for your future reference.
6. REFUND POLICY
6.1Content posted on propertyfinder.ae, whether by credit card through the Website, or by
cheque or bank transfer via a commercial contract is paid content ("Paid Content") and must
be paid for by the originator of the Content. The originator of the Paid Content has the right to
a refund only if a duplicate transaction is received for any Paid Content on the Website. In
this case, the duplicate portion of the payment will be refunded
6.2In the cases of fraudulent or disputed credit card transactions the Member should refer to
their credit card provider. In all instances of payments, the Member is liable for any levied
charges by the bank(s) or the credit card clearance provider.
7. LIMITATION OF LIABILITY AND INDEMNITY
7.1To the extent allowable under laws applicable in the Kingdom of Saudi Arabia we:
- exclude all conditions and warranties implied into the Contract;
- exclude consequential, special or indirect loss or damage (included but not limited to
loss of opportunity, loss of revenue and loss of profits);
- limit our liability for breach of any condition or warranty that we cannot exclude to the
greater of (at our option):
- resupplying the Service; or
- paying the cost of having the Service resupplied; and
- limit our liability in respect of any other claim in connection with the Contract whether
the claim is based in contract, tort (including negligence) or royal decree to the
amount paid to us by you under the Subscription Order.
7.2We will not be liable under the Contract to the extent that liability is caused by:
- any breach by you of your obligations under your Contract with us; or
- any delay in performance or breach of your Contract by you which arises as a result
of any matter beyond our control (including but not limited to viruses, other defects or
failure of the server hosting our Website).
7.3You indemnify us and our officers, employees and agents ("those indemnified") against any
direct or consequential liabilities, losses, damages, expenses and costs incurred or suffered
by any of those indemnified as a result of any claim or proceedings brought by a third party
against those indemnified in connection with: i) any material generated by you in connection
with the Service; and ii) any breach by you of your representations and warranties made
under the Contract.
8.1We may change these Member Terms and Conditions at any time on written notice. You
acknowledge that our publishing of the amended version of the Terms and Conditions at this
link on our Website constitutes written notice to you of such changes. Your continued use of
the Website and/or the Services after any such amendments are made (which date shall be
noted at the top of this document or the Website as “last updated”), will constitute your
acceptance of the updated Terms and Conditions.
8.2Notwithstanding anything to the contrary in the Member Terms and Conditions we reserve the
right to change the algorithms used in any Service at any time during the Term of your
Contract at our sole discretion.
8.3We reserve the right to add any new products to the Service at any time. Your Contract will
not include any such new products unless we both agree in writing to such addition.
8.4No delay or failure by us to enforce any provision of the Contract will be deemed a waiver or
create a precedent or will prejudice our rights.
8.5Any notice(s) must be sent by e-mail, prepaid post or facsimile to your or our last known
address, in the Arabic language.
8.6You must not assign any part of the Service and/or your obligations set out in the Contract
without our prior written consent.
8.7This Contract is subject to and governed by the laws of the Kingdom of Saudi Arabia.
8.8You submit to the exclusive jurisdiction of the Courts of the Kingdom of Saudi Arabia.
8.9If any term of the Contract or becomes for any reason invalid or unenforceable at law, the
validity and enforceability of the remainder will not be affected.
Terms & Conditions for CRM Providers
we", "our", "us", “Propertyfinder” refers to El Baheth Al Maloomati Co. trading as "eSimsar" and its subsidiaries, employees, officers, agents, affiliates or assigned parties.
"Web site" refers to eSimsar.com
"You", "Your" or refers to you as the CRM provider
"the Client" refers to the company using the CRM services to publish on Propertyfinder
“Terms” refers to these Terms & Conditions for CRM Providers
These Terms are effective between you and us as of the date you accept these Terms, and you do so by default through providing CRM services through the Website.
The following are the standard terms and conditions that apply to all CRM providers for Propertyfinder clients.
Your obligations. In accessing or using our websites you agree that you will not
1.1Undertake any action that will impose a burden or make excessive traffic demands on our infrastructure that we deem, in our sole discretion to be unreasonable or disproportionate site usage
1.2Transmit spam, chain letters, contests, junk email, surveys, or other mass messaging, whether commercial in nature or not
1.3Act in violation of any Term of Use or other condition posed by us or any applicable law;
1.4Reproduce, republish, retransmit, modify, adapt, distribute, translate, create derivative works or adaptations of, publicly display, sell, trade, or in any way exploit our websites or any content on our website, except as expressly authorized by us
1.5Transmit or attempt to transmit any computer viruses, worms, defects, Trojan horses or other items of a destructive nature.
1.6Obscure or block correct data from being uploaded via Propertyfinder XML; or upload misleading or incorrect data via Propertyfinder XML
2. You acknowledge that:
2.1This Agreement is a separate agreement from the agreement between the client and Propertyfinder.
2.2You must ensure that the data sent by the client is in the correct Propertyfinder XML format, following the correct Propertyfinder XML specifications, is not corrupt and is valid data.
2.3You must ensure that the client validates all property listing permits, provided by any law, regulation, or otherwise, where such listing is being advertised, before feeding any listings to our Website. Such validation shall include, but is not limited to permit number and permit date being valid, as well as, the party listing the property being a match to the party that the permit was issued to. The Client shall not allow any properties to be fed to our website if the permit is invalid for any reason. Failure to comply with this clause may, in our discretion, result in such action as we feel necessary to cure the violation. Such may be the case, within our discretion, that the client is thereafter prohibited from providing any feeds to our Website.
2.4You must notify Propertyfinder immediately if you become aware that you have breached any of these requirements, any of the data transmission guidelines or any other requirement applicable pursuant to this Agreement in relation to data that you upload. When notifying Propertyfinder you must also provide a list of all subscribers and listings that are affected.
3. Important Note:
3.1The CRM provider should have a traceable record of performance within the Kingdom of Saudi Arabia to link with our system and we reserve the right to refuse any provider that does not meet this requirement.
3.2You must be available to provide support to the clients using your service.
- The client must first contact you for support if they have any issues with transferring their property data to Propertyfinder.
- You must be available during the Kingdom of Saudi Arabia business hours Sunday to Thursday to provide support to the clients using your service. For the purposes of this clause, “local business hours” means the hours of 9am to 6pm, Sunday to Thursday, in the place where your clients are located.
- You must check your data processing log files daily to ensure there are no technical problems preventing the transfer of property data to Propertyfinder.
4. Propertyfinder xml setup and functional specifications
4.1The Propertyfinder XML format specification will be provided to you. It is then your responsibility to ensure that your computer system is capable of generating the appropriate data files to be sent to Propertyfinder in the correct XML format.
4.2It is your responsibility to ensure that data is being transferred to the satisfaction of the client.
4.3Propertyfinder will provide you with the required technical support to highlight any incompatibilities in your feed and it is your responsibility to rectify the problem
4.4Propertyfinder will activate clients’ feed after receiving a written confirmation from the client with the feed link
5. Agreement Term, Suspension or Termination of Service
5.1This Agreement continues until terminated in accordance with the terms of these Terms.
5.2Unless otherwise stated in the Agreement, this Agreement shall have a Term of twelve (12) months from the start date as specified in this agreement
5.3Propertyfinder may terminate this Agreement by giving you 7 days written notice if you breach any provision of this Agreement and fail to rectify the breach within 7 days of being given a notice to rectify the breach.
5.4Should you continue to use the Service following termination of the Agreement, you shall remain liable for any and all costs incurred by you.
5.5You acknowledge and agree that termination of this Agreement pursuant to this clause does not relieve you of your obligations and liabilities pursuant to the Agreement and we reserve our right to enforce such obligations and liabilities in any event.
6. Packages, Fees and Payment
6.1Full payment in advance is the only acceptable forms of payments associated with these Terms.
6.2We reserve the right to revise and amend these Terms at any time without notice. By continuing to provide CRM services via Propertyfinder XML, you are agreeing to be bound by this Agreement.
7. Limitation of Liability and Indemnity
7.1To the maximum extent allowable by the laws of the Kingdom of Saudi Arabia, Propertyfinder:
- Excludes all conditions and warranties that might otherwise be inferred into this Agreement, whether those warranties are express or implied
- Will not be liable to you for any consequential, special or indirect loss or damage (including, but not limited to loss of opportunity, loss of revenue and loss of profits)
- Limits its liability for breach of any non-excludable condition or warranty to, at its option, the greater of resupplying the Service or paying the cost of having the Service resupplied
- Limits its liability in respect of any other claim in connection with this Agreement, whether the claim is based in contract, tort (including negligence) or statute to the amount paid to us by you under this Agreement.
7.2We will not be liable under this Agreement to the extent that liability is caused by any failures due to software or Internet errors or unavailability, or any other circumstances beyond our reasonable control.
7.3We may put in place such systems as we from time to time see fit to prevent automated programs being used to obtain unauthorized access to our system and this Site. We shall not be liable to you for any consequences arising out of or in connection with any such use or attempted use of automated programs to obtain unauthorized access to our system or this Site.
7.4We will not be liable to you for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty or otherwise, even if foreseeable, arising under or in connection with these Terms.
7.5We will not be liable for any loss or damage caused by a virus, distributed denial of service attack or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our Site or to your downloading of any content on it, or any website linked to it.
7.6Nothing in these Terms will be deemed to exclude our liability to you for death or personal injury arising from our negligence, or for fraudulent misrepresentation.
8.1Propertyfinder will deal with a contact person nominated by the client (“Technical Contact”) in relation to any technical difficulties experienced with the clients’ use of the Service. As of the agreement with the subscriber.
8.2The Service is designed to receive the Propertyfinder XML file sent by you, validate the data and then enter the valid data into the Propertyfinder database.
8.3Propertyfinder database is updated once per 30 minutes, which then updates the Propertyfinder website.
8.4No delay or failure by us to enforce any provision of this Agreement will be deemed a waiver or create a precedent or will prejudice our rights.
8.5You must not assign the Agreement without our written consent.
8.6The Agreement (together with any documents referred to in the Agreement or provided by us at the same time as the Agreement) comprises the entire agreement. It supersedes all prior understandings, agreements or representations.
8.7The laws of the Kingdom of Saudi Arabia apply.
8.8You submit to the exclusive jurisdiction of the Courts of the Kingdom of Saudi Arabia.
8.9If any term of the Agreement is or may become for any reason invalid or unenforceable at law, the validity and enforceability of the remainder will not be affected.
8.10Check this page frequently to take notice of any changes we made, as they are binding on you. We may revise these Terms at any time by amending this page. We may from time to time change the content of this Site or suspend or discontinue any aspect of this Site, which may include your access to it. Any amendments to these Terms will be made available on the website.